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Additional Information
·
Please allow a minimum of 72 hours prior to your requested
tour date to book through our website.
·
If requesting a tour within 72 hours please call us at 1-877-873-4837
on Maui or on the
Big
Island
for immediate confirmation.
·
We will confirm your tour date and time and send you an
email with your booking details within 24 hours of receipt of your
request.
·
Please provide us with the date of arrival in
Hawaii
and the name of the hotel or accommodations so that we may contact
you to reconfirm your tour time.
·
The FAA requires that each guest be weighted at the time of
check-in. Please be as accurate as possible when providing the
weight of each person in your party. Inaccurate weight information
can cause a delay or the tour to be rescheduled. This is for
safety and weight and balance of the aircraft.
Pricing Policy
·
Total fares include applicable taxes and fees.
·
Any child under 24 months of age is welcome as a lap child
at no charge. Children 24 months and over require an individual
full-fare seat
·
Due to weight & balance of the aircraft anyone weighing
over 250 lbs. will be required to purchase an additional seat at
50% of the individual fare. Blue Hawaiian will absorb the other
50%.
Cancellation Policy
·
We require 48 hours notice in order to change or cancel
your reservation. Tours cancelled with less than 48 hours affect
other guests booked on our flights and don't allow enough time to
resell the cancelled seats. No-shows will be assessed a 100%
cancellation fee. If you need to change or cancel your reservation
please provide us with the required notification and we will be
happy to accommodate you.
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